Terms of Use

terms of Use

By signing up for an EasyReg AI Account or by using any EasyReg AI Services (as defined below), you are agreeing to be bound by the following terms and conditions (the “Terms of Use”).

As used in these Terms of Use, “we”, “us” and “EasyReg AI” means the applicable EasyReg AI Contracting Party.

The services offered by EasyReg AI under the Terms of Use include various products and services to help you conduct customer onboarding process, warranty registration, sell goods and services to buyers, whether online, offline, or both. Any such services offered by EasyReg AI are referred to in these Terms of Use. Any new features or tools which are added to the current platform shall be also subject to the Terms of Use. EasyReg AI reserves the right to update and change the Terms of Use by posting updates and changes to our website. You are advised to check the Terms of Use from time to time for any updates or changes that may impact you. and if you do not accept such amendments, you must cease using the Services.

You must read, agree with and accept all of the terms and conditions contained or expressly referenced in these Terms of Use before you may sign up for an EasyReg AI Account or use any EasyReg AI Service.

  1. Account Terms

To access and use the Services, you must register for a EasyReg AI account (“Account”) by providing your full legal name, date of birth, current address, phone number, a valid email address, and any other information indicated as required. EasyReg AI may reject your application for an Account, or cancel an existing Account, for any reason, in our sole discretion.

You must be the older of: (i) 18 years, or (ii) at least the age of majority in the jurisdiction where you reside and from which you use the Services to open an Account.

You confirm that you are receiving any Services provided by EasyReg AI for the purposes of conducting warranty registration and carrying on a business activity.

You acknowledge that EasyReg AI will use the email address you provide on opening an Account or as updated by you from time to time as the primary method for communication with you.

You are responsible for keeping your password secure. EasyReg AI cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password.

You are responsible for all activity and content such as photos, images, videos, graphics, written content, audio files, code, information, or data uploaded, collected, generated, stored, displayed, distributed, transmitted or exhibited on or in connection with your Account (“Materials”).

A breach or violation of any term in the Terms of Use, as determined in the sole discretion of EasyReg AI may result in an immediate termination of your Services.

WHICH MEANS

You are responsible for your Account and any Materials you upload to the EasyReg AI. Remember that if you violate these terms we may cancel your service.

If we need to reach you, we will send you an email.

  1. General Conditions

You must read, agree with and accept all of the terms and conditions contained in these Terms of Use, including the Privacy Policy before you may become a EasyReg AI User.

Technical support in respect of the Services is only provided to EasyReg AI Users.

The Terms of Use shall be governed by and interpreted in accordance with the laws of Hong Kong.

You acknowledge and agree that EasyReg AI may amend these Terms of Use at any time by posting the relevant amended and restated Terms of Use on EasyReg AI’s website.

You may not use the EasyReg AI Services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You will comply with all applicable laws, rules and regulations in your use of the Service and your performance of obligations under the Terms of Use.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Services, or access to the Services without the express written permission by EasyReg AI.

You shall not purchase search engine or other pay per click keywords (such as Google Ads), or domain names that use EasyReg AI or EasyReg AI trademarks and/or variations and misspellings thereof.

Questions about the Terms of Use should be sent to EasyReg AI Support.

You understand that your Materials (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

The Services allow you to send certain communications to your customers by message board service messaging. You will only use the messaging Services in compliance with these Terms of Use.

You acknowledge and agree that your use of the Services, including information transmitted to or stored by EasyReg AI, is governed by its privacy policy.

The Terms of Use may be available in languages other than English. To the extent of any inconsistencies or conflicts, the most current English version of the Terms of Use will prevail.

EasyReg AI shall be permitted to assign these Terms of Use without notice to you or consent from you. You shall have no right to assign or otherwise transfer the Terms of Use, or any of your rights or obligations hereunder, to any third party without EasyReg AI’s prior written consent, to be given or withheld in EasyReg AI’s sole discretion.

WHICH MEANS

The EasyReg AI service belongs to us. You are not allowed to rip it off or use it for any illegal or sketchy purpose.

Your Materials may be transferred unencrypted and may be altered, but credit card information is always encrypted.

  1. EasyReg AI Rights

We reserve the right to modify or terminate the Services for any reason, without notice at any time. Not all Services and features are available in every jurisdiction and we are under no obligation to make any Services or features available in any jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

We may, but have no obligation to, remove Materials and suspend or terminate Accounts if we determine in our sole discretion that the goods or services offered, or the Materials uploaded or posted to a Store, violate this Terms of Use.

Verbal or written abuse of any kind (including threats of abuse or retribution) of any EasyReg AI customer, EasyReg AI employee, member, or officer will result in immediate Account termination.

EasyReg AI does not pre-screen Materials and it is in our sole discretion to refuse or remove any Materials from the Service, including your Store.

We reserve the right to provide our services to your competitors and make no promise of exclusivity in any particular market segment. You further acknowledge and agree that EasyReg AI employees and contractors may also be EasyReg AI customers/merchants and that they may compete with you, although they may not use your Confidential Information in doing so.

In the event of a dispute regarding Account ownership, we reserve the right to request documentation to determine or confirm Account ownership. Documentation may include, but is not limited to, a scanned copy of your business license, government issued photo ID, the last four digits of the credit card on file, your status as an employee of an entity, etc.

EasyReg AI retains the right to determine, in our sole judgment, rightful Account ownership and transfer an Account to the rightful Store Owner. If we are unable to reasonably determine the rightful Store Owner, without prejudice to our other rights and remedies, EasyReg AI reserves the right to temporarily disable an Account until resolution has been determined between the disputing parties.

WHICH MEANS

We can modify, cancel or refuse the service at anytime.

In the event of an ownership dispute over a EasyReg AI account, we can freeze the account or transfer it to the rightful owner, as determined by us.

  1. Confidentiality

“Confidential Information” shall include, but shall not be limited to, any and all information associated with a party’s business and not publicly known, including specific business information, technical processes and formulas, software, customer lists, prospective customer lists, names, addresses and other information regarding customers and prospective customers, product designs, sales, costs (including any relevant processing fees), price lists, and other unpublished financial information, business plans and marketing data, and any other confidential and proprietary information, whether or not marked as confidential or proprietary. EasyReg AI’s Confidential Information includes all information that you receive relating to us, or to the Services, that is not known to the general public including information related to our security program and practices.

Each party agrees to use the other party’s Confidential Information solely as necessary for performing its obligations under these Terms of Use and in accordance with any other obligations in these Terms of Use. Each party agrees that it shall take all reasonable steps, at least substantially equivalent to the steps it takes to protect its own proprietary information, to prevent the duplication, disclosure or use of any such Confidential Information, other than (i) by or to its employees, agents and subcontractors who must have access to such Confidential Information to perform such party’s obligations hereunder, who each shall treat such Confidential Information as provided herein, and who are each subject to obligations of confidentiality to such party that are at least as stringent as those contained herein; or (ii) as required by any law, regulation, or order of any court of proper jurisdiction over the parties and the subject matter contained in these Terms of Use, provided that, if legally permitted, the receiving party shall give the disclosing party prompt written notice and use commercially reasonable efforts to ensure that such disclosure is accorded confidential treatment. Confidential Information shall not include any information that the receiving party can prove: (A) was already in the public domain, or was already known by or in the possession of the receiving party, at the time of disclosure of such information; (B) is independently developed by the receiving party without use of or reference to the other party’s Confidential Information, and without breaching any provisions of these Terms of Use; or (C) is thereafter rightly obtained by the receiving party from a source other than the disclosing party without breaching any provision of these Terms of Use.

WHICH MEANS

Both you and EasyReg AI agree to use the Confidential Information of the other only to perform the obligations in these Terms of Use. Confidential Information must be protected and respected.

  1. Limitation of Liability

You expressly understand and agree that, to the extent permitted by applicable laws, EasyReg AI shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the Service.

To the extent permitted by applicable laws, in no event shall EasyReg AI or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our Services or these Terms of Use. You agree to indemnify and hold us and harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Use or your violation of any law or the rights of a third party.

Your use of the Services is at your sole risk. The Services are provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory.

EasyReg AI does not warrant that the Services will be uninterrupted, timely, secure, or error-free.

 

EasyReg AI does not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.

EasyReg AI does not warrant that the quality of any products, services, information, or other materials purchased or obtained by you through the Services will meet your expectations, or that any errors in the Services will be corrected.

WHICH MEANS

We are not responsible if you break the law, breach this agreement or go against the rights of a third party, especially if you get sued.

Service is “as is” so it may have errors or interruptions and we provide no warranties and our liability is limited.

  1. Waiver and Complete Agreement

The failure of EasyReg AI to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. The Terms of Use, including the documents it incorporates by reference, constitute the entire agreement between you and EasyReg AI and govern your use of the Services and your Account, superseding any prior agreements between you and EasyReg AI.

WHICH MEANS

If EasyReg AI chooses not to enforce any of these provisions at any time, it does not mean that we give up that right later.

These Terms of Use make up the agreement that applies to you. This means that any previous agreements between you and EasyReg AI don’t apply if they conflict with these terms.

  1. Intellectual Property and Customer Content

We do not claim any intellectual property rights over the Materials you provide to the EasyReg AI Service. All Materials you upload remains yours. You can remove your EasyReg AI store at any time by deleting your Account.

By uploading Materials, you agree: (a) to allow other internet users to view the Materials you post publicly to your Store; (b) to allow EasyReg AI to store, and in the case of Materials you post publicly, display and use your Materials; and (c) that EasyReg AI can, at any time, review and delete all the Materials submitted to its Service, although EasyReg AI is not obligated to do so.

You retain ownership over all Materials that you upload to the Store; however, by making your Store public, you agree to allow others to view Materials that you post publicly to your Store. You are responsible for compliance of the Materials with any applicable laws or regulations.

EasyReg AI shall have the non-exclusive right and license to use the names, trademarks, service marks and logos associated with your Store to promote the Service.

WHICH MEANS

Anything you upload remains yours and is your responsibility.

  1. EasyReg AI messaging

You may generate or send email from your Account using the EasyReg AI email services. In addition to the terms applicable to the Services generally, the following terms apply to your access and use of the Email Services:

EasyReg AI employs certain controls to scan the content of emails you deliver using the Email Services prior to delivery (“Content Scanning”). Such Content Scanning is intended to limit spam, phishing, or other malicious content that contravenes these Terms of Use. By using the Email Services, you explicitly grant EasyReg AI the right to employ such Content Scanning. EasyReg AI does not warrant that the Email Services will be free from Threats, and each EasyReg AI user is responsible for all content generated by their respective Stores.

Your use of the Email Services must comply with all applicable laws. Examples of applicable laws include laws relating to spam or unsolicited commercial email (“UCE”), privacy, security, obscenity, defamation, intellectual property, pornography, terrorism, homeland security, gambling, child protection, and other applicable laws. It is your responsibility to know and understand the laws applicable to your use of the Email Services and the emails you generate or send through the Email Services.

Your use of the Email Services must comply with EasyReg AI’s Privacy Policy. It is your responsibility to read and understand the Privacy Policy applicable to your use of the Email Services and the emails you generate or send through the Email Services.

You will use commercially reasonable efforts not to send sensitive personal data, including information regarding an individual’s medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs, or other sensitive data (collectively, “Sensitive Data”) through the Email Services. It is your responsibility to read and understand your obligations in relation to Sensitive Data.

Your use of the Email Services must follow all applicable guidelines established by EasyReg AI. The guidelines below are examples of practices that may violate the Email Services Requirements when generating, or sending emails through the Email Services:

using non-permission based email lists (i.e., lists in which each recipient has not explicitly granted permission to receive emails from you by affirmatively opting-in to receive those emails);

using purchased or rented email lists;

using third party email addresses, domain names, or mail servers without proper permission;

sending emails to non-specific addresses (e.g., webmaster@domain.com or info@domain.com);

sending emails that result in an unacceptable number of spam or UCE complaints (even if the emails themselves are not actually spam or UCE);

failing to include a working “unsubscribe” link in each email that allows the recipient to remove themselves from your mailing list;

failing to comply with any request from a recipient to be removed from your mailing list within 10 days of receipt of the request;

failing to include in each email a link to the then-current privacy policy applicable to that email;

disguising the origin or subject matter of any email or falsifying or manipulating the originating email address, subject line, headers, or transmission path information for any email;

failing to include in each email your valid physical mailing address or a link to that information; or

including “junk mail,” “chain letters,” “pyramid schemes,” incentives (e.g., coupons, discounts, awards, or other incentives) or other material in any email that encourages a recipient to forward the Email to another recipient.

If You or a customer knows of or suspects any violations of the Email Services Requirements, please notify EasyReg AI. EasyReg AI will determine compliance with the Email Services Requirements in its discretion.

WHICH MEANS

By using the Email Services, you agree that EasyReg AI may use certain tools to ensure the content of the emails sent through the service is safe and compliant with our policies.

  1. Payment of Fees

You will pay the Fees applicable to your subscription to Online Service (“Subscription Fees”) and any other applicable fees, including but not limited to applicable fees relating to the value of sales made through your Store when using all payment providers other than EasyReg AI Payments (“Transaction Fees”), and any fees relating to your purchase or use of any products or services. Together, the Subscription Fees, Transaction Fees and the Additional Fees are referred to as the “Fees”.

You must keep a valid payment method on file with us to pay for all incurred and recurring Fees. EasyReg AI will charge applicable Fees to any valid payment method that you authorize (“Authorized Payment Method”), and EasyReg AI will continue to charge the Authorized Payment Method for applicable Fees until the Services are terminated, and any and all outstanding Fees have been paid in full. Unless otherwise indicated, all Fees and other charges are in U.S. dollars, and all payments shall be in U.S. currency.

Subscription Fees are paid in advance and will be billed in 30 day intervals (each such date, a “Billing Date”). Transaction Fees and Additional Fees will be charged from time to time at EasyReg AI’s discretion. You will be charged on each Billing Date for all outstanding Fees that have not previously been charged. Fees will appear on an invoice, which will be sent to the Store Owner via the email provided. Users have approximately two weeks to bring up and settle any issues with the billing of Subscription Fees.

If we are not able to process payment of Fees using an Authorized Payment Method, we will make a second attempt to process payment using any Authorized Payment Method 3 days later. If the second attempt is not successful, we will make a final attempt 3 days following the second attempt. If our final attempt is not successful, we may suspend and revoke access to your Account and the Services. Your Account will be reactivated upon your payment of any outstanding Fees, plus the Fees applicable to your next billing cycle. You may not be able to access your Account or your portal during any period of suspension. If the outstanding Fees remain unpaid for 60 days following the date of suspension, EasyReg AI reserves the right to terminate your Account.

All Fees are exclusive of applicable federal, provincial, state, local or other governmental sales, goods and services, harmonized or other taxes, fees or charges now in force or enacted in the future (“Taxes”).

You are responsible for all applicable Taxes that arise from or as a result of your subscription to or purchase of EasyReg AI’s products and services. To the extent that EasyReg AI charges these Taxes, they are calculated using the tax rates that apply based on the billing address you provide to us. Such amounts are in addition to the Fees for such products and services and will be billed to your Authorized Payment Method. If you are exempt from payment of such Taxes, you must provide us with evidence of your exemption, which in some jurisdictions includes an original certificate that satisfies applicable legal requirements attesting to tax-exempt status. Tax exemption will only apply from and after the date we receive evidence satisfactory to EasyReg AI of your exemption. If you are not charged Taxes by EasyReg AI, you are responsible for determining if Taxes are payable, and if so, self-remitting Taxes to the appropriate tax authorities in your jurisdiction.

For the avoidance of doubt, all sums payable by you to EasyReg AI under these Terms of Use shall be paid free and clear of any deductions or withholdings whatsoever. Other than Taxes charged by EasyReg AI to you and remitted to the appropriate tax authorities on your behalf, any deductions or withholdings that are required by law shall be borne by you and paid separately to the relevant taxation authority. EasyReg AI shall be entitled to charge the full amount of Fees stipulated under these Terms of Use to your Authorized Payment Method ignoring any such deduction or withholding that may be required.

You must maintain an accurate location in the administration menu of your EasyReg AI Store. If you change jurisdictions you must promptly update your location in the administration menu.

EasyReg AI does not provide refunds.

WHICH MEANS

A valid payment method (like a credit card) is required for all account. You will be billed for your Subscription Fees every 30 days. Any Transaction Fees or Additional Fees will be charged to your payment method. If we are not able to process payment of Fees using your payment method, we will try again in 3 days. If we are unable to process payment of Fees on the second attempt, we will make a third and final attempt three days later. If payment of Fees is unsuccessful after three attempts, EasyReg AI may freeze your account. You may be required to remit Taxes to EasyReg AI or to self-remit to your local taxing authority. No refunds.

  1. Cancellation and Termination

You may cancel your Account and terminate the Terms of Use at any time by contacting EasyReg AI Support and then following the specific instructions indicated to you in EasyReg AI’s response.

Upon termination of the Services by either party for any reason:

EasyReg AI will cease providing you with the Services and you will no longer be able to access your Account;

unless otherwise provided in the Terms of Use, you will not be entitled to any refunds of any Fees, pro rata or otherwise;

any outstanding balance owed to EasyReg AI for your use of the Services through the effective date of such termination will immediately become due and payable in full; and

your portal will be taken disabled.

If at the date of termination of the Service, there are any outstanding Fees owing by you, you will receive one final invoice via email. Once that invoice has been paid in full, you will not be charged again.

We reserve the right to modify or terminate the EasyReg AI Service, the Terms of Use and/or your Account for any reason, without notice at any time. Termination of the Terms of Use shall be without prejudice to any rights or obligations which arose prior to the date of termination.

Fraud: Without limiting any other remedies, EasyReg AI may suspend or terminate your Account if we suspect that you (by conviction, settlement, insurance or escrow investigation, or otherwise) have engaged in fraudulent activity in connection with the use of the Services.

WHICH MEANS

To initiate a termination contact Support. EasyReg AI will respond with specific information regarding the termination process for your account. Once termination is confirmed, domains purchased through EasyReg AI will no longer be automatically renewed. If you cancel in the middle of your billing cycle, you’ll have one last email invoice.

We may change or terminate your account at any time. Any fraud and we will suspend or terminate your account.

  1. Modifications to the Service and Prices

Prices for using the Services are subject to change upon 30 days’ notice from EasyReg AI. Such notice may be provided at any time by posting the changes to the EasyReg AI Site or the administration menu of your EasyReg AI Store via an announcement.

EasyReg AI reserves the right at any time, and from time to time, to modify or discontinue, the Services (or any part thereof) with or without notice.

EasyReg AI shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

WHICH MEANS

We may change or discontinue the service at anytime, without liability.

  1. Beta Services

From time to time, EasyReg AI may, in its sole discretion, invite you to use, on a trial basis, pre-release or beta features that are in development and not yet available to all accounts (“Beta Services”). Beta Services may be subject to additional terms and conditions, which EasyReg AI will provide to you prior to your use of the Beta Services. Such Beta Services and all associated conversations and materials relating thereto will be considered EasyReg AI Confidential Information and subject to the confidentiality provisions in this agreement. Without limiting the generality of the foregoing, you agree that you will not make any public statements or otherwise disclose your participation in the Beta Services without EasyReg AI’s prior written consent. EasyReg AI makes no representations or warranties that the Beta Services will function. EasyReg AI may discontinue the Beta Services at any time in its sole discretion. EasyReg AI will have no liability for any harm or damage arising out of or in connection with a Beta Service. The Beta Services may not work in the same way as a final version. EasyReg AI may change or not release a final or commercial version of a Beta Service in our sole discretion.

  1. Feedback and Reviews

EasyReg AI welcomes any ideas and/or suggestions regarding improvements or additions to the Services. Under no circumstances shall any disclosure of any idea, suggestion or related material or any review of the Services, Third Party Services or any Third Party Provider (collectively, “Feedback”) to EasyReg AI be subject to any obligation of confidentiality or expectation of compensation. By submitting Feedback to EasyReg AI, you waive any and all rights in the Feedback and that EasyReg AI is free to implement and use the Feedback if desired, as provided by you or as modified by EasyReg AI, without obtaining permission or license from you or from any third party. EasyReg AI reserves the right (but not the obligation) to remove or edit Feedback.